Manager, Program Management - WFM & Payroll
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
The Manager, Program Management – WFM & Payroll, oversees program management, application support, and development within the Enterprise Technology department, supporting the HR Shared Services Organization. This role manages the strategic roadmap and governance of enhancements for HR and Payroll systems, including Workday, Fieldglass, ServiceNow, Infor Workbrain, and Case IQ. This position combines technical expertise with strategic leadership to ensure the successful delivery and support of enterprise HR and Payroll applications.
Your Role Accountabilities:
Managing projects and system enhancements, from scope definition to deployment, ensuring alignment with business goals.
Collaborating with stakeholders to gather requirements, approve functional designs, and oversee development, testing, and deployment processes.
Driving cross-functional collaboration to deliver technical solutions and streamline application support.
Leading stakeholder workshops and client interviews to document requirements and align priorities.
Program Planning & Strategy
Manges roadmap of key strategic initiatives for the HR Technology roadmap
Lead the planning and execution of key HR Technology program and projects (Workbrain/WFM, Workday, Case IQ, ServiceNow etc.)
Define project scope, objectives, success metrics and roadmap in collaboration with stakeholders
Establishes short- and long-term objectives and roadmaps for applications within the portfolio to lower total cost of ownership (TCO) and improve operational efficiency.
Develops optimization strategies for cloud-based applications.
Oversees governance processes, data quality, and security to ensure compliance with data privacy and security regulation and WBD standards.
Project Execution
Leads application development projects and related activities while ensuring proper governance exists for all technology solutions.
Oversees the performance of internal and external service providers for application portfolio support and projects for client groups.
Gather, document, and prioritize business requirements from HR stakeholders, translating them into clear technical specifications for developers and IT team
Manage the day-to-day Scrum and Agile operations, including sprint planning, backlog grooming, daily stand-ups, and retrospectives to keep projects on track
Proactively identify and resolve blockers, dependencies, and risks to ensure timely delivery of HR technology solutions
Oversee testing, validation, and deployment of HR system changes, coordinating with QA teams and business users to ensure accuracy and compliance
Bridge the gap between HR and technology teams by facilitating discussions, clarifying requirements, and ensuring seamless execution of system enhancements
Manages vendor due diligence, analysis, procurement, acquisition, and integration of complex software applications and systems, including creation and review of statements of work.
Stakeholder Communication & Leadership
Track and report on key program metrics, milestones, and deliverables, providing regular updates to leadership and stakeholders
Communicate project status updates to key stakeholders, including clients, executives, and team members, ensuring alignment and addressing concerns.
Facilitate meetings, document key decisions and risks, and ensure follow ups on actions
Prepare executive level presentation (strategy decks, status decks, etc.)
Serve as the primary point of contact for project and business stakeholders, ensuring alignment of expectations
Develop and create the change management plan to ensure adoption of key changes, including communication strategies, training programs, and user support initiatives.
Resource Planning
Develop and manage project budget and resource allocations
Ensure efficient allocation of resources to project and tasks
Ensure projects are developed within project scope
Continuous Improvement
Develops strategies to optimize technology solutions and enhance processes to meet evolving business needs.
Identify opportunities to enhance HR processes through automation, self-service tools, and AI-driven solutions
Leverage analytics and reporting tools to drive data-driven decision-making.
Monitor system performance, gather feedback, and implement improvements to enhance efficiency.
Qualifications & Experiences:
Bachelor´s degree in correlated areas
7+ years of experience in a leadership role managing multi-faceted technical/functional organizations, including portfolios across multiple platforms.
3–5 years of management experience with both employees and on/offshore resources.
Strong knowledge of HR systems, including HCM, Payroll (preferably in union environments), and integrations.
Experience with WFM, ERP, SaaS software, and master data management.
Knowledge of software development life cycles, process reengineering, and system optimization.
Familiarity with data governance, data quality, and data warehousing concepts.
Expertise in planning, implementing, and optimizing process/system changes to existing live applications.
Experience in project management, change management, and building business cases to secure project funding.
Knowledge of common project methodologies (e.g., waterfall and agile) and well versed in popular project management tools such as Jira and Confluence
In-depth knowledge of key phases of design, development, testing, deployment, and operational support
Demonstrated ability to construct high-level project plans, estimate efforts, and manage resources effectively.
Experience integrating acquired businesses into enterprise systems and operationalizing financial processes.
General knowledge of budgeting and financial controls.
Strong data management, analysis, and reporting skills.
Creative and resourceful approach to solving business challenges and delivering value-added solutions.
Outstanding documentation, presentation, and interpersonal skills, with a customer-focused mindset.
Not Required but preferred experience:
Project Management Certification
Product Owner Certification (Scrum Master, Prod, CSPO)
Entertainment industry experience is highly desirable, with a strong understanding of technology trends and tools.
Familiarity with the entertainment industry, including accounting practices and processes.
Broad knowledge across technology disciplines such as infrastructure access, identity management, provisioning, data optimization, application upgrades, and cloud migration.
Expertise in enterprise security standards, application controls, and best practices for application development.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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